FAQs

Albert's Towing & Transport

  • What areas do you service around Kilgore?

    Our service area encompasses Kilgore and nearby communities, including Longview, Henderson, and Gladewater. We also cover portions of Gregg, Rusk, and Smith counties.
  • What types of vehicles can you tow?

    We provide towing services for a range of vehicles including cars, trucks, motorcycles, SUVs, and light-duty commercial vehicles. For heavy-duty towing needs, please inquire about availability.
  • Do you offer 24/7 emergency towing?

    Our emergency towing and roadside assistance services are available round-the-clock, every day of the week.
  • How long will it take for a tow truck to arrive?

    In Kilgore, our typical response time ranges from 20 to 45 minutes, subject to traffic conditions and your specific location.
  • What are your towing rates?

    Our towing rates are determined by factors such as distance, vehicle type, and the specific service required. In-town towing begins at $125-$150. Please note that we do not offer any services below $100. For long-distance or specialized towing needs, please contact us for a personalized quote.
  • Do you offer roadside assistance services?

    Indeed, we provide a range of roadside assistance services including jump starts, tire changes, lockout services, fuel delivery, and battery replacements.
  • Can you tow vehicles after an accident?

    Certainly. We collaborate with most insurance companies and are equipped to assist with accident recovery and vehicle transport.
  • Do you work with insurance or roadside assistance programs like AAA?

    We cooperate with numerous insurance providers, motor clubs, and roadside assistance programs. We recommend calling to verify compatibility with your specific program.
  • What payment methods do you accept?

    We accept various payment methods including cash, credit/debit cards, and select mobile payment applications such as Cash App and Venmo.
  • Can you tow from private property or remove unauthorized vehicles?

    Yes, we offer private property towing and impound services. It's important to note that property owners must authorize the tow and comply with Texas state regulations.